Returns & Exchanges
At Focus, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to helping you find the perfect equipment for your training.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sports gear.
Drop Off Package
Hand over your package to any authorized carrier location, ensuring the tracking number is scanned for your records.
Receive Refund or Exchange
After our team inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing